Provider Workflow Integration
Connect provider-directed processes with product and order workflows.
Patient-Specific Solutions
Supporting personalized healthcare workflows.
Technology and operational solutions that support individualized healthcare services, provider-directed workflows, and coordination with appropriately licensed fulfillment partners.
Capabilities
Workflow support, with clear boundaries.
Patient-Specific Order Management
Organize individualized orders with clear ownership and status.
Documentation & Status Tracking
Keep records, updates and handoffs visible to authorized users.
Licensed Pharmacy Coordination, Where Applicable
Coordinate with licensed pharmacy partners that prepare and dispense prescriptions.
Three distinct categories
Not all products are the same.
These categories are governed by different rules and are never interchangeable. We keep them separate in our platform design and in how we describe them.
Prescription products
Prepared by licensed pharmacies
- Require a valid prescription from a licensed provider
- Prepared and dispensed only by licensed pharmacies
- True Care provides technology and coordination only
Research-use-only products
Not medications
- Not for human or animal consumption
- Offered only where legally permitted, to verified eligible buyers
- Never presented as treatment or therapy
Ordinary wholesale merchandise
Standard B2B products
- Supplements, skincare and cosmetics
- Account-specific catalogs and pricing
- Subject to the rules for their own product category
True Care does not prescribe, compound or dispense medications. Those activities are performed only by appropriately licensed providers and pharmacies under their own licensure. True Care supplies technology and coordination.
Prescription and research-use-only products are not available through ordinary wholesale checkout, and logging in does not establish eligibility.
Workflow concept
How a coordinated workflow can be organized.
01Provider decisionMade by an independent licensed provider.
02Order documentedInformation captured in the shared workflow.
03Licensed partnerPrepared by a licensed pharmacy where applicable.
04Status trackingUpdates visible to authorized users.
05FulfillmentShipping and tracking coordination.
Building a provider-directed program?
Let's discuss the workflow and the licensed partners it requires.